As part of Talent and Organizational Development within TMHRI, the incumbent will provide expertise, consultancy, support and advice in the area of Organizational Design and Development (ODD) for NATO International Staff. In addition, s/he will participate in the review and improvement of existing organisational processes and procedures to implement cutting-edge practices in close collaboration with clients and HR Advisors (HRAs).

Furthermore, s/he will support management studies, contribute to reform and change management initiatives from an organisational design and development subject matter expert angle.

• possess a university degree;
• have at least 5 years of relevant experience in Human Resources Management, Business Analysis, Performance Audit, Consulting; or any other relevant fields;
• have experience in conducting qualitative and quantitative research and analysis;
• have demonstrated analytical and conceptual thinking;
• have experience in client facing roles;
• have minimum two years of experience in people management; and
• possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; II (“Elementary”) in the other.

• a graduate degree (Masters or Ph.D.) in a related field;
• experience in a broad range of project management activities related to Human Resources Management;
• a higher level of the second official language;
• experience in a field of NATO core business (international relations, political affairs, defence, security…) and/or a functional area of other HR clients (e.g. IT, finance, construction and general services, etc.).

Expertise Development

Remain abreast of the latest developments in ODD, including HR trends, new business models and technology applicable to the field. Establish the ODD team as key subject matter experts for organisational change initiatives and workforce planning through coaching. Continuously improve, with the ODD team, the frameworks and models underlying the core ODD work. Analyse and assess staffing related requests and organisational change proposals, including potential budgetary impact.  Interpret ODD related policies, provide advice and recommendations on establishment levels, job classification, organisational structures, working methods and management processes.  Propose, discuss, and implement initiatives to improve the work and expertise of ODD team. Oversee the work of the ODD team in terms of objective, constructive and practical advice to line managers concerning post descriptions and other ODD related changes. Participate in broader NATO-wide studies affecting job classification methods and advise other NATO bodies as appropriate.

People Management

To further develop the ODD function within the Organization, provide in depth mentoring to a team of specialists through sound and inclusive management practices.  In alignment with TOD, create a learning, development and growth culture within ODD. Keep the team aligned and clear in terms of Organizational, Divisional, Directorate and Section objectives, and make performance feedback and continuous improvement a part of the team culture. Particularly in critical moments, be present, listen, and provide guidance and support. Provide regular and fair feedback on performance, informally as appropriate and via the HQ Performance Review and Development (PRD) system. Promote integrity, professionalism and accountability; be a role model.

Project Management

Manage the process for workforce planning exercises. Act as the subject matter expert in ODD related change initiatives.  Provide support to Head TOD in relation to large-scale projects and studies related to reforms, organisational effectiveness and efficiencies, and organisational design improvements. Design and deliver workshops on best practices, NATO IS ODD models and frameworks.

Stakeholder Management

Liaise with and support HRAs and line managers concerning their ODD queries and requests. Collaborate with and educate clients and other services in HR to ensure that ODD models and frameworks are understood and integrated into recruitment, learning and development, and performance management programmes.

Knowledge Management

Ensure that the IS establishment and headcount is properly documented based on data from involved stakeholders. Stay abreast of ODD developments, policy and technology, and share this knowledge with colleagues. Develop, implement and/or leverage the most agile knowledge management tools to effectively manage large sets of data.

Information Management

Develop, implement or leverage procedures and tools for post description creation, tracking, and dissemination, ensuring effective and efficient treatment.  Contribute to the optimisation of the information flow for TOD, particularly in relation to the further implementation of NATO’s Enterprise Resource Planning (ERP) solution.

Perform any other related duty as assigned.

• Analytical Thinking: Sees multiple relationships;
• Achievement: Works to meet standards;
• Clarity and Accuracy: Checks own work;
• Conceptual Thinking: Applies learned concepts;
• Customer Service Orientation: Takes personal responsibility for correcting problems;
• Empathy: Is open to others’ perspectives;
• Impact and Influence: Takes multiple actions to persuade;
• Initiative: Is decisive in a time-sensitive situation;
• Teamwork: Solicits inputs and encourages others.