{"id":28059,"date":"2011-02-24T11:59:00","date_gmt":"2011-02-24T11:59:00","guid":{"rendered":""},"modified":"2020-09-25T09:49:14","modified_gmt":"2020-09-25T09:49:14","slug":"dinamica-procesului-conflictual-2","status":"publish","type":"post","link":"https:\/\/rubyskynews.com\/index.php\/2011\/02\/24\/dinamica-procesului-conflictual-2\/","title":{"rendered":"Dinamica procesului conflictual."},"content":{"rendered":"
<\/div>
\n\u00cen general, conflictul evolueaz\u0103 trec\u00e2nd prin urm\u0103toarele cinci etape care se \u00eentrep\u0103trund:<\/div>\n

<\/p>\n

\n\u2013 apari\u0163ia sursei generatoare de conflict \u015fi conturarea conflictului latent;<\/div>\n

<\/p>\n

\n\u2013 perceperea pe c\u0103i diferite \u015fi \u00een diferite moduri a conflictului (etapa conflictului perceput \u2013 \u201eceva nu este \u00een regul\u0103\u201c);<\/div>\n

<\/p>\n

\n\u2013 exteriorizarea clar\u0103 a unor semne caracteristice st\u0103rii de conflict (conflictul devine sim\u0163it \u2013 \u201e\u015feful nu m-a anun\u0163at c\u0103 trebuie s\u0103 vin la \u015fedin\u0163\u0103\u201c);<\/div>\n

<\/p>\n

\n\u2013 manifestarea unor ac\u0163iuni deschise, menite s\u0103 solu\u0163ioneze \u00een vreun fel conflictul (etapa conflictului manifest \u2013 \u201e\u00een repetate r\u00e2nduri \u015feful nu m-a anun\u0163at c\u0103 trebuie s\u0103 vin la \u015fedin\u0163\u0103\u201c);<\/div>\n

<\/p>\n

\n\u2013 apari\u0163ia consecin\u0163elor conflictului \u015fi ale ac\u0163iunilor \u00eentreprinse (\u015feful nu dore\u015fte s\u0103 particip la luarea unor decizii, deci va sabota implementarea acestora).<\/div>\n

<\/p>\n

\nConflictul latent este o prim\u0103 faz\u0103 a conflictului \u00een care, sub influen\u0163a sursei de conflict, se genereaz\u0103 un anumit set de atitudini \u015fi sentimente. Conflictul latent poate r\u0103m\u00e2ne \u00een aceast\u0103 stare f\u0103r\u0103 a evolua, dar se \u015fi poate transforma \u00eentr-o situa\u0163ie iremediabil deterio-rat\u0103.<\/a><\/div>\n

<\/p>\n

\nConflictul perceput poate \u00eembr\u0103ca urm\u0103toarele forme:<\/div>\n

<\/p>\n

\n\u2013 conflict latent, dar neperceput;<\/div>\n

<\/p>\n

\n\u2013 conflict latent existent, dar neperceput;<\/div>\n

<\/p>\n

\n\u2013 conflictul latent inexistent, dar perceput ca existent; situa\u0163ia poate \u00eembr\u0103ca forma conflictului perceput f\u0103r\u0103 ca, de fapt, s\u0103 fi existat vreun conflict latent.<\/div>\n

<\/p>\n

\nEtapa conflictului perceput este caracterizat\u0103 de apari\u0163ia unei componente emo\u0163ionale, \u00een sensul c\u0103 cei implica\u0163i pot s\u0103 \u00eenceap\u0103 s\u0103 se simt\u0103 ostili, tensiona\u0163i, anxio\u015fi sau din contr\u0103, \u00een cazul conflictului pozitiv, entuzia\u015fti, mai ambi\u0163io\u015fi \u015fi gata de a porni la ac\u0163iune.<\/div>\n

<\/p>\n

\nConflictul sim\u0163it este deja un conflict \u201epersonalizat\u201c, av\u00e2nd caracteristici tipice individului \u015fi, adeseori, are ca prime forme de manifestare comunicarea defensiv\u0103 sau agresiv\u0103. Abund\u0103 b\u00e2rfele \u015fi zvonurile \u00een jurul subiectului conflictului, informa\u0163ia tinde s\u0103 fie distorsionat\u0103. Moralul este sc\u0103zut \u015fi se pierde mult timp cu ac\u0163iuni neproductive. Discu\u0163iile de grup, discu\u0163iile interpersonale, \u015fedin\u0163ele pot constitui \u00een aceast\u0103 etap\u0103 o \u201esupap\u0103 de siguran\u0163\u0103\u201c.<\/div>\n

<\/p>\n

\nConflictul manifest este comportarea observabil\u0103 alimentat\u0103 de percep\u0163ii \u015fi sentimente latente \u015fi poate lua calea fie a \u201eluptei\u201c deschise care va genera un \u00eenving\u0103tor \u015fi un \u00eenvins, fie se poate constitui \u00eentr-o \u00eencercare de a stabili obiective comune.<\/div>\n

<\/p>\n

\nExist\u0103 trei forme importante de interven\u0163ie \u00een situa\u0163ii de conflict manifest: negocierea, medierea \u015fi arbitrarea.<\/div>\n

<\/p>\n

\nNegocierea este procesul de comunicare care are ca scop atingerea unei \u00een\u0163elegeri. Cele dou\u0103 p\u0103r\u0163i ac\u0163ioneaz\u0103 \u00eempreun\u0103 pentru a reduce diferen\u0163ele dintre ele. Dac\u0103 negocierea nu rezolv\u0103 conflictul, se recurge la mediere.<\/div>\n

<\/p>\n

\nMedierea este forma de interven\u0163ie prin care se promoveaz\u0103 reconcilierea sau explicarea, interpretarea punctelor de vedere, pentru a fi \u00een\u0163elese corect de c\u0103tre ambele p\u0103r\u0163i. Este de fapt negocierea unui compromis \u00eentre puncte de vedere, nevoi sau atitudini ostile sau incompatibile. Medierea presupune, de regul\u0103, existen\u0163a unei a treia p\u0103r\u0163i care s\u0103 intervin\u0103 \u00eentre p\u0103r\u0163ile \u00een disput\u0103. Aceast\u0103 persoan\u0103 \u00eencearc\u0103 s\u0103 ajute cele dou\u0103 p\u0103r\u0163i \u00een conflict s\u0103 ajung\u0103 la o decizie satisf\u0103c\u0103toare pentru ambele p\u0103r\u0163i.<\/div>\n

<\/p>\n

\nDac\u0103 nici medierea nu rezolv\u0103 conflictul, se poate recurge la arbitraj.<\/div>\n

<\/p>\n

\nArbitrajul const\u0103 \u00een audierea \u015fi definirea problemei conflictuale de c\u0103tre o persoan\u0103 de specialitate sau desemnat\u0103 de o autoritate. Arbitrul ac\u0163ioneaz\u0103 ca un judec\u0103tor \u015fi are putere de decizie.<\/div>\n
<\/div>","protected":false},"excerpt":{"rendered":"

\u00cen general, conflictul evolueaz\u0103 trec\u00e2nd prin urm\u0103toarele cinci etape care se \u00eentrep\u0103trund: \u2013 apari\u0163ia sursei generatoare de conflict \u015fi conturarea conflictului latent; \u2013 perceperea pe c\u0103i diferite \u015fi \u00een diferite moduri a conflictului (etapa conflictului perceput \u2013 \u201eceva nu este \u00een regul\u0103\u201c); \u2013 exteriorizarea clar\u0103 a unor semne caracteristice st\u0103rii de conflict (conflictul devine sim\u0163it […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"aioseo_notices":[],"yoast_head":"\nDinamica procesului conflictual. - Jobs\/ Internships\/ Scholarships\/<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rubyskynews.com\/index.php\/2011\/02\/24\/dinamica-procesului-conflictual-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dinamica procesului conflictual. - Jobs\/ Internships\/ Scholarships\/\" \/>\n<meta property=\"og:description\" content=\"\u00cen general, conflictul evolueaz\u0103 trec\u00e2nd prin urm\u0103toarele cinci etape care se \u00eentrep\u0103trund: \u2013 apari\u0163ia sursei generatoare de conflict \u015fi conturarea conflictului latent; 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