{"id":24831,"date":"2011-05-23T13:38:00","date_gmt":"2011-05-23T13:38:00","guid":{"rendered":""},"modified":"2020-09-25T09:34:36","modified_gmt":"2020-09-25T09:34:36","slug":"calitatea-notiune-concreta-complexa-2","status":"publish","type":"post","link":"https:\/\/rubyskynews.com\/index.php\/2011\/05\/23\/calitatea-notiune-concreta-complexa-2\/","title":{"rendered":"Calitatea, no\u0163iune concret\u0103 complex\u0103, dinamic\u0103."},"content":{"rendered":"
<\/div>

Notiunea de calitate a produselor \u015fi problemele legate de realizarea acesteia i-au preocupat pe oameni cu mult timp \u00een urm\u0103. Dupa unii autori, cuv\u00e2ntul \u201ccalitate\u201d sau \u201cqualitas\u201d i\u015fi are originea \u00een latinescul \u201cqualis\u201d care are \u00een\u0163elesul de fel de a fi.
\nLiteratura de specialitate furnizeaz\u0103 un numar considerabil de defini\u0163ii date conceptului de calitate. Dupa unii speciali\u015fti, calitatea produselor este considerat\u0103 satisfacerea unei necesit\u0103\u0163i; gradul de satisfacere a consumatorului; conformitatea cu caietele de sarcini; ansamblul mijloacelor pentru realizarea unui produs viabil; un cost mai mic pentru o utilizare dat\u0103.
\n\u00cen activitatea practic\u0103, pentru definirea calit\u0103\u0163ii se utilizeaza o serie de termeni ca, de exemplu:
\n-calitatea proiectat\u0103 (calitatea concep\u0163iei) reprezint\u0103 m\u0103sura \u00een care produsul proiectat asigura satisfacerea cerintelor beneficiarilor si posibilitatea de folosire, la fabricatia produsului respectiv, a unor procedee tehnologice rationale si optime din punct de vedere economic;
\n-calitatea fabricatiei desemneaza gradul de conformitate a produsului cu documentatia tehnica. Acesta se realizeaza in productie si este determinata de procesul tehnologic, echipamentul de productie, activitatea de urmarire si control, manopera, etc.
\n-calitatea livrata, reprezentand nivelul efectiv al calitatii produselor livrate de furnizor.
\nPe masura dezvoltarii productiei industriale, pe masura cresterii si diversificarii cererii de productie, notiunea de calitate a produsului a evoluat si s-a diversificat, vorbindu-se despre:
\n-\u201ccalitatea potentiala\u201d , reprezentand calitatea produsului dupa proiectare, inainte de asimilarea lui in fabricatie;
\n-\u201ccaliatea partiala\u201d , reprezentand raportul dintre calitatea obtinuta si cea ceruta;
\n-\u201ccalitatea realizata\u201d, acea calitate rezultata in urma verificarii la capatul liniei de productie.
\n-\u201ccalitatea asigurata\u201d , calitatea care rezulta pe baza unui program unitar cuprinzand toate activitatile de control ale calitatii (prevenire, masurare si actiune corectiva)
\n-\u201ccalitatea totala\u201d , in care se integreaza gradul de utilitate, economicitate, estetica, etc.
\nCalitatea reprezinta ansamblul de proprietati si caracteristici ale unui produs sau serviciu care ii confera acestuia proprietatea de a satisface nevoile exprimate sau implicite.
\nPentru succesul deplin al unei firme, aceasta trebuie sa ofere produse sau servicii care:
\n1). Sa satisfaca o necesitate, o utilitate sau un scop bine definit
\n2). Sa satisfaca asteptarile clientului
\n3). Sa se conformeze standardelor si specificatiilor
\n4). Sa se conformeze masurilor legale si altor cerinte ale societatii
\n5). Sa fie disponibile la un pret competitiv
\n6). Sa fie furnizate la un cost care aduce profit<\/p>\n

Intregul profit al factorilor care afecteaza calitatea serviciilor si produselor ( factori tehnici, administrativi si umani ) trebuie orientat spre reducerea, eliminarea si cel mai important, prevenirea deficientelor de calitate.
\nPentru a obtine maximul de eficacitate si pentru a satisface asteptarile cumparatorului, este esential ca sistemul de conducere a calitatii sa fie adecvat tipului activitatii si produsului sau serviciului oferit.
\nUn sistem de conducere a calitatii are doua aspecte interdependente si anume:
\n1). Nevoile si interesele companiei respectiv atingerea si mentinerea calitatii dorite la un cost optim
\n2). Nevoile si asteptarile cumparatorului; pentru cumparator exista o nevoie de incredere in posibilitatea firmei de a furniza calitatea dorita.
\nCalitatea produsului se realizeaza in procesul de productie insa se constata in procesul de consumare a acestora. De aceea se impune eviden\u0163ierea deosebirilor dintre calitatea produc\u0163iei \u015fi calitatea produselor.
\nOb\u0163inerea unei calitati satisfacatoare implica parcurgerea ansamblului de activitati din \u201cspirala calitatii\u201d, pornind de la prospectarea pietei si sfarsind cu activitatea de analiza, incercari, desfacere si service.
\nSpirala calitatii reprezinta un model conceptual al activitatilor interdependente care isi exercita influenta lor asupra calitatii unui produs sau servicii in intreaga desfasurare a fazelor incepand cu identificarea nevoilor pana la evaluarea satisfacerii lor.<\/p>\n

<\/div>","protected":false},"excerpt":{"rendered":"

Notiunea de calitate a produselor \u015fi problemele legate de realizarea acesteia i-au preocupat pe oameni cu mult timp \u00een urm\u0103. Dupa unii autori, cuv\u00e2ntul \u201ccalitate\u201d sau \u201cqualitas\u201d i\u015fi are originea \u00een latinescul \u201cqualis\u201d care are \u00een\u0163elesul de fel de a fi. Literatura de specialitate furnizeaz\u0103 un numar considerabil de defini\u0163ii date conceptului de calitate. Dupa […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"aioseo_notices":[],"yoast_head":"\nCalitatea, no\u0163iune concret\u0103 complex\u0103, dinamic\u0103. - Jobs\/ Internships\/ Scholarships\/<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rubyskynews.com\/index.php\/2011\/05\/23\/calitatea-notiune-concreta-complexa-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Calitatea, no\u0163iune concret\u0103 complex\u0103, dinamic\u0103. - Jobs\/ Internships\/ Scholarships\/\" \/>\n<meta property=\"og:description\" content=\"Notiunea de calitate a produselor \u015fi problemele legate de realizarea acesteia i-au preocupat pe oameni cu mult timp \u00een urm\u0103. Dupa unii autori, cuv\u00e2ntul \u201ccalitate\u201d sau \u201cqualitas\u201d i\u015fi are originea \u00een latinescul \u201cqualis\u201d care are \u00een\u0163elesul de fel de a fi. Literatura de specialitate furnizeaz\u0103 un numar considerabil de defini\u0163ii date conceptului de calitate. 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